Subscription to Prescription: Transforming the Patient Experience
By Preet Kukreja, Director of Population Health Initiatives, St. John’s Episcopal Hospital and Tirtha Chavan, Director, Salesforce The healthcare sector
Read More
Patient Experience
Revenue Cycle’s Impact on the Patient Experience
By Emily Goertz, VP of Revenue Cycle, UTMB Hospital margins are thin if any at all. After this last year
Read More
Healthcare Cybersecurity – “Building an IT Security & Awareness Culture”
By Brian A. Shea, CIO, MedOne Hospital Physicians I have been in healthcare IT for over half of my almost
Read More
Procedural Patient Experience: Leveraging Robust Digital Platform to Improve Patient Digital Experience
By Nader Mherabi, Chief Digital & Information Officer, EVP and Vice Dean, NYU Langone Health and Joseph Zuckerman, MD, Chair,
Read More
Five Things to Remember When Introducing New Tech to Staff
By Katherine A. Kalthoff, Division VP, Patient Experience, Methodist Healthcare Some years ago, I took a position as service excellence
Read More
Designing a Modernized Hospital Pavillion Leverages Connectedness to Enhance the Patient Experience
By John P Donohue, VP of Information Services, Penn Medicine Over seven years ago, a group of leaders at Penn
Read More
Finding the Right Tech for Improving Patient Experience
By Jonathan Sachs, MBA, FACHE, VP of Patient Experience and Foundation, Adventist HealthCare In 2019, I had just boarded a
Read More