The Future of Healthcare: Transforming Patient Experience through Arts and Human Connection
By Linh Dang, Chief Experience Officer, Cook County Health After the COVID-19 pandemic, the world seems more stressed and unhappy
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Patient Experience
An Opportunity for Greatness…The Patient Experience in the Digital Age
By Denise M Sorrentino, Physician and COO, Iowa Heart Center/MercyOne Patient experience in a post-pandemic world is a daunting challenge,
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Patient Experience Today and Into the Future
By Megan Chavez, System VP, Cook Children’s Experience, Cook Children’s Health Care System Evidence shows that health outcomes are directly
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Redefining Care: The Human Experience Revolution
By Jim Cooper, PhD(c), MBA, CPXP, AtlantiCare Experience Officer, AtlantiCare Health System Historically, the concept of patient experience was rooted
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NICE: Putting Patients and Providers at the Heart of Care
It’s riveting that provider-patient engagements are no longer confined to traditional doctor-patient interaction in a clinical setting. However, delivering seamless
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Subscription to Prescription: Transforming the Patient Experience
By Preet Kukreja, Director of Population Health Initiatives, St. John’s Episcopal Hospital and Tirtha Chavan, Director, Salesforce The healthcare sector
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Revenue Cycle’s Impact on the Patient Experience
By Emily Goertz, VP of Revenue Cycle, UTMB Hospital margins are thin if any at all. After this last year
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Healthcare Cybersecurity – “Building an IT Security & Awareness Culture”
By Brian A. Shea, CIO, MedOne Hospital Physicians I have been in healthcare IT for over half of my almost
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Procedural Patient Experience: Leveraging Robust Digital Platform to Improve Patient Digital Experience
By Nader Mherabi, Chief Digital & Information Officer, EVP and Vice Dean, NYU Langone Health and Joseph Zuckerman, MD, Chair,
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Five Things to Remember When Introducing New Tech to Staff
By Katherine A. Kalthoff, Division VP, Patient Experience, Methodist Healthcare Some years ago, I took a position as service excellence
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